Question 1

How long does a typical project take?

Accepted Answer

Most payment integrations take 1–3 weeks depending on complexity. Full backend systems typically run 4–12 weeks. We give you a detailed timeline during the discovery call so there are no surprises.

Question 2

What payment gateways do you support?

Accepted Answer

We work with Paystack, Stripe, Flutterwave, M-Pesa (Daraja API), Airtel Money, MTN Mobile Money, MPGS (Mastercard Payment Gateway Services), Cybersource, and bank-direct APIs. If it has an API, we can integrate it.

Question 3

Do you provide ongoing support after launch?

Accepted Answer

Yes. We offer maintenance retainers and support contracts. We monitor systems we build, respond to incidents, and keep your infrastructure healthy long after go-live.

Question 4

How do you communicate during a project?

Accepted Answer

We use Slack or WhatsApp for day-to-day communication, weekly video check-ins, and shared project trackers. You'll always know exactly where your project stands.

Question 5

Can you work with our existing codebase?

Accepted Answer

Absolutely. We regularly extend and improve existing systems. We conduct a code review during discovery to understand your stack before committing to timelines and scope.

Question 6

What's your pricing model?

Accepted Answer

We quote per-project based on scope — transparent costs upfront, no hidden fees. For ongoing work, we offer monthly retainers. Book a free 20-minute call and we'll give you a clear estimate.

Question 7

Do you work with startups or only established companies?

Accepted Answer

Both. We love working with early-stage startups who need a solid technical foundation, and with established companies who need to scale or modernize their systems. We tailor our approach to where you are.

Question 8

Are you based in Kenya?

Accepted Answer

Yes, we're based in Nairobi, Kenya. We work with clients across East Africa and internationally. Our deep familiarity with local payment rails (M-Pesa, Airtel, MTN) is a major advantage for regional businesses.

Questions, answered.

Common Questions